Atousa Kamangar Rahmani

Rasouli, N., Rasoolimanesh, S. M., Rahmani, A. K., Momayez, A., & Torabi, M. A. (2022). Effects of customer forgiveness on brand betrayal and brand hate in restaurant service failures: does apology letter matter? Journal of Hospitality Marketing & Management, 31(6), 662–687. https://doi.org/10.1080/19368623.2022.2043800

@article{rasouli2022customer,
  author = {Rasouli, N. and Rasoolimanesh, S. M. and Rahmani, A. K. and Momayez, A. and Torabi, M. A.},
  title = {Effects of customer forgiveness on brand betrayal and brand hate in restaurant service failures: does apology letter matter?},
  journal = {Journal of Hospitality Marketing \& Management},
  year = {2022},
  volume = {31},
  number = {6},
  pages = {662--687},
  doi = {10.1080/19368623.2022.2043800}
}

Kamangar Rahmani, A., Heidari Navid, H., Aman Zade Seyed, M., Ashouri, S., & Khalaji, A. (2021). Investigating the effect of pride, mindfulness, general self-awareness, emotional satisfaction on customer citizenship behavior among green customers. Humanities & Social Sciences Reviews, 9(3), 1007–1017. https://doi.org/10.18510/hssr.2021.9399

@article{kamangarrahmani2021investigating,
  author = {Kamangar Rahmani, A. and Heidari Navid, H. and Aman Zade Seyed, M. and Ashouri, S. and Khalaji, A.},
  title = {Investigating the effect of pride, mindfulness, general self-awareness, emotional satisfaction on customer citizenship behavior among green customers},
  journal = {Humanities \& Social Sciences Reviews},
  year = {2021},
  volume = {9},
  number = {3},
  pages = {1007--1017},
  doi = {10.18510/hssr.2021.9399}
}

Kamangar Rahmani, A., Torabi, M. A., & Dianat, M. (2021). Betrayal to the Brand. Jahad Daneshgahi Publications. https://ketab.ir/book/dfc37b26-a37e-435d-8e45-287368d83273

@book{kamangarrahmani2021betrayal,
  author = {Kamangar Rahmani, A. and Torabi, M. A. and Dianat, M.},
  title = {Betrayal to the Brand},
  publisher = {Jahad Daneshgahi Publications},
  address = {Tehran},
  year = {2021},
  url = {https://ketab.ir/book/dfc37b26-a37e-435d-8e45-287368d83273}
}